Inside Aflac’s innovation program with Keith Farley
We’ve interviewed quite of few large incumbent financial firms about their innovation programs. They may be structured differently with different activities, metrics, and incentives, but they all...
View ArticleInside First National Bank of Omaha’s launch of a digital consumer loan
Marc Butterfield is senior vice president of innovation and disruption at First National Bank of Omaha. I also think Marc’s the first person we’ve had on the podcast with ‘disruption’ formally in his...
View ArticleCrisis Innovation: 6 big trends that financial services can take advantage of...
Josh Liggett is an investment associate and fintech lead at OurCrowd. Josh and/or his firm may own positions in some or all of the firms mentioned. The COVID-19 outbreak has already changed the way...
View ArticleAdding new partners and members, Visa’s Fast Track Program propels growth of...
While the financial services industry copes with the current pandemic, some firms are finding opportunities for growth. Visa’s Fast Track Program helps businesses to get up and running quickly on the...
View ArticleTearsheet’s top stories in 2021
2021 was another year defined by the pandemic. If 2020 was about reacting to the new changes, this year was about forming a new normal. Brick and mortar financial institutions continued to improve on...
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Tomorrow’s banking: The digital transformation of financial institutions
The wake of the pandemic brought about many challenges, like a rapidly increased reliance on digital solutions in the front, and closed branches, unprepared call centers, and overwhelmed lenders...
View ArticleHow business process automation could make FIs more agile
55 years ago, President Lyndon B. Johnson established the National Commission on Technology, Automation and Economic Progress, declaring that rather than being a job-killer, automation “can be the...
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Slack and Salesforce launch industry-specific digital solutions – what’s in...
In order to thrive in the post-pandemic world, digital transformation has become a must for businesses across all industries. However, it’s easier said than done — making progress on a digital...
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Truist has a new digital assistant – could it be the best one yet?
Chatbots are becoming central to most customer engagement strategies, with the market expected to hit $102 billion in 2026. However, as discussed in our previous coverage, without the necessary...
View ArticleDiving into Plaid’s new Identity Verification experience
Plaid has been undertaking some major expansions in its functionalities in the identity space. It all started last year, when Plaid purchased Cognito for $250 million, a company that offers identity...
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